How Can We Help?
If you are unable to find the answers you need, please reach out to
customer assistance.
customer assistance.
Returns & Exchanges
- Returns & Exchanges Policy
- Start a Free Online Return or Exchange
- Return Processing
- Return an Online Purchase to a Store
- Return a Purchase Made In-Store
Shipping & Handling
- Shipping Options & Delivery Costs
- Shipping Status
- Reduced Packaging
- UPS Access Point/UPS Store Pickup
- Customized/Personalized Items
- Sales Tax
- International Shipping
Ordering & Payments
- Order Status & Package Tracking
- Change or Cancel an Order
- Payment Methods
- Promotions
- Price Adjustments
- Afterpay
- Amazon Pay
- PayPal
- Klarna
Account Information
- Benefits of Registering
- Address Book
- Password Help
- Storing Your Credit Card Information
Our Products
- Sizing & Fit
- Product Information & Care
- Product Availability
- Alterations
- Protecting Our Brand
- Satisfaction Guarantee
- Pricing Guarantee
Gift Services
- Gift Services
- Gift Packaging & Messaging
- Gift Cards
- Gift Returns
Home Services
- Home Shipping & Delivery Information
- Home Return Policy
- Preparing for Furniture Delivery
- Home Product Information
Store Services
- Stores / Purchase Options
- Buy Online Pickup In Store
- Ship to Store
- Same Day Delivery
- Curbside Pickup
- Personal Shopping Services
- COVID-19 Updates
Website & Company Information
- About Ralph Lauren
- Operating Guidelines
- Security & Privacy
- Accessibility Policies
- Multi-Year Accessibility Plan
- Terms of Use & Copyright
- Press Inquiries
Explore Our Apps
- Ralph Lauren App
- Polo-67 App
Contact Us
If you have questions or need assistance,
please contact us:
please contact us:
- We're Available
- Mon-Fri: 8:00am - 8:00pm ET
- Sat & Sun: 10:00am - 6:30pm ET
Live Chat
888-475-7674
Email Us
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